The Hermes app will make your shopping experience even more convenient! You can:
- Use the ‘My Places’ function to provide delivery instructions if you're not going to be in. You can even upload a photo of your chosen safe place to help your courier when they call round.
- Track your parcel right up to the point of delivery
- Request a courier collection
- Look up your nearest ParcelShop and Hermes Locker locations to help you return items
Additionally, if you need a replacement return label, you can request a QR code to print a replacement at your local ParcelShop location.
Just click one of the buttons below to download the app.
You can also view the latest tracking for your order through our website, by clicking here
If it's been more than 5 working days since your order was sent out, please click here and we'll be happy to look into it for you.