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  2. I’ve already placed an order

I’ve already placed an order

Cancellations & amendments

  • Can I cancel or change my order once it’s been placed?
  • Why has my order been declined?
  • Can I cancel my order under the Consumer Contract Regulations?
  • Why has my credit application not been successful?

Receiving your parcel

  • I received a faulty/damaged/broken item, what should I do?
  • My order is being sent straight from the supplier, when will it arrive?

Returns & exchanges

  • How do I return my order/item?
  • How do I track my return?
  • Have you received my return?
  • Can my parcel be collected from a different address?
  • How do I return large items?
  • Can I exchange an item?
See all 8 articles

If you would like to make a complaint about your credit account, please contact us below.

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Premier Man Customer Service Hub.
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