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To send us an email, please select your reason for contact below, fill in your details and click submit:
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Where is my delivery?
I have an issue with an item received
My return is not showing
I want to cancel an order
I'm having an issue with a promotion code
I'm having difficulties accessing my account
I have a query about my balance/statement
Victim Support Request
Arrange return of large item (bed/sofa etc)
My payment is not showing on my account
I want to amend/cancel my Direct Debit
Decrease my credit limit / Credit file dispute
I want to change the name on my account
Financial Difficulties (I'm struggling to make a payment)
I want to make a financial complaint
Account Closure Request
Sensitive Information Disclosure
Reject Your Interest Rate Increase
Paydown Plan
Other
Financial Difficulties Form
