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Customer Service Hub
Return timescale Update
It's our busiest time of year! So please allow 10 days for your return to reach us. Thank you!
Extended returns for Christmas
All purchases made between 16th October 2019 and 24th December 2019 will benefit from an extended returns period, up to 21st January 2020. Purchased items must be returned in unused and new condition (or unused in original packaging). Our standard Product Exceptions Policy will still apply. Please allow 7 days for your return to be processed. This is in addition to, and does not affect, your statutory rights. For more information on our Returns and Product Exceptions Policy, please see our Terms & Conditions.
