About your account
Your statement explained, credit limit information and updating your details
Information on your statement
Your personal details and preferences
- How do I update my card details?
- Do you offer paperless statements?
- How do I change my marketing preferences?
- How do I update my telephone number/email address?
- How do I update my address?
- How do I close my account?
Your credit limit
- Can I increase my credit limit?
- How do I accept/decline a credit limit increase?
- Can I decrease my credit limit?
- I have an incorrect entry on my credit file, what should I do?
- You offered me a credit limit increase, why has it been rejected?
- When will my credit limit increase be applied?
Received a communication about your APR rate changing?
If you would like to submit a complaint to us, please contact us below.Contact us