If you've not yet received your password reset email, please make sure you've made the following checks:
- Check your spam / junk folder, in case the email's in there
- Wait 15 mins or so before requesting another reset password email
- When you make your second request, double-check that you provide the correct email address
If you don't receive the second email, please chat with a member of our team.
If our team aren't available, please use one of our other contact methods.